Parish Employee Survey, ReplayIn early July, 2006, TPRTK obtained the results from a survey conducted by the Randolph Administration for the purpose of providing “better employee relations amongst our staff...", and was not intended for Public consumption. The original series ran in TPRTK in late July, 2006. The survey was probably conducted in May or June, 2006. It asked 13 questions which the employee could rank 1-5, from strongly disagree to strongly agree. One question was "Do I know what is expected of me at work?".
In addition to answering the questions by scoring them, employees were given a chance to "list any other suggestions/comments on what can be improved at the Lafourche Parish Government". Fifty-two employees took the opportunity to respond in this way. Generally, the responses revealed very low morale amongst Parish employees, with many citing poor communications within the Administration and disrespectful supervisors as complaints.
On a positive note, the comments also reveal we have employees who want to do a good job, if they were permitted to do so, and who care about the quality of work they produce for us.
All told, the survey paints a bleak picture of life for Public employees inside the Randolph Administration.
Here are some excerpts:
"Having been working here at the LPG for 20+ years, I have seen many changes, both good and bad.
But out of those years have I not seen more employees dissatisfied and morale so low than it is now. Employees are not afraid of work and will agree that lots of work is getting done, they just don't like the way they are being treated, unfairly. There is no "I" in the word "team" and in order to get a great team effort, employees need to feel like they are part of the team and right now, they don't. “
"Having been working here at LPG for many years, I have seen many people and situations come and go. Here are a few things that I hear talked about among employees and the difference from previous administrations: 1. Raises are given unfairly, and if you think someone's title change in order to get an increase in pay doesn't get around, think again. It is extremely hard to digest that when the Parish Administrator announces in a staff meeting when discussing evaluations that there are no funds for raises in 2006. 2. COMMUNICATIONS - so many employees say the left hand doesn't know what the right is doing... 3. Every time it is near election time, you always hear the same thing, "the next Administration can't possibly get any worse than this one." Most of the time, it is the Administration versus the Council, no matter who is in office,
but this term, it also seems like it is the Department Heads/Parish President versus the employees.
Most employees don't even bother going the extra mile any more because they figure, what for, it's the
boss's way or no way. I'll give you an example this survey the majority of the employees said, "why send it in, nothing is going to get done about it anyway." It seems like the employees,
the "little people", are being forgotten and their ideas, efforts, and suggestions don't count. If the employees don't trust and respect their Department Heads or Parish President, you will never have a staff give you 100% team effort. 4. At the beginning of this term, staff meetings were held with all employees and the atmosphere presented at that time was good everyone talked, happy to be involved, was told put out family photos, etc everyone was excited. What happened? I say that if you are going to go through the trouble of asking for this survey, then listen to what your employees are telling you. Let them help this Administration be the best that it can be, not just the Department Heads. Listen and take seriously what all of the employees who responded are saying, because
I have never seen employee morale so low!!"
“Moral! WHAT MORAL!!! That has been destroyed. How about this for being praised?
Being told that we can't be fired but that we can be made miserable, and doing so. Then weeks later being told if you get up in the morning and don't feel like coming to work, it's time to look for another job. Or being told, if your thinking about butting heads with me, think again, cause you're not going to win. Or giving your all to someone you know if given a chance would fire you. Instead, they try to find a mistake we may have made, then told no matter how much you do, it's not enough. Even Memo's could be sent in a more civilized way, instead of, if you don't do this or that you will be reprimanded or terminated. We are civilized people who can understand command rather than somewhat of a threat.
Communication! We have meetings all the time, but no one really knows what's going on. If someone makes a decision or takes care of a project or something like that, no one is notified, if someone calls about a project that a co-worker is working on and he/she is on days off, the caller has to wait for the employee to return.
Some things are top secret. I thought we are a public entity?"
"I show up for work on time everyday on time. I don't leave until 4:30. That is what I get paid for. I feel I'm doing what is expected of me at work and then some. Yet you hear of the "big dogs" reaping the rewards. Some "Big Dogs" get pay increases of $10,000 per year. Some get use of free generators. We received a measly 3% only once in two and a half years Mrs. Randolph's been in office. Don't think word hasn't gotten around about the barns getting their little increase, or the people with the "title" changes getting their little increase. RAISES ARE GIVEN TO WHOM THEY CHOOSE! Why can't it be fair! We all work hard. We all make sacrifices on the job. The majority of the peons that work for Lafourche Parish like their jobs and all NEED their job. MOST DON'T FEEL APPRECIATED! I KNOW I DON'T"
"1. Do I know what is expected of me at work? YES,
IT'S THE BOSS' WAY OR NO WAY AND I DON'T AGREE WITH THAT. 2. Do I have the materials and equipment I need to do my work right? DEPENDS ON WHO YOU ARE 3. At work, do I have the opportunity to do what I do best everyday? I DO MY BEST EVERYDAY IN EYERYTHING THAT I'M ASKED TO DO, BUT WITH THE THINGS THAT YOU HAVE TO PUT UP WITH AND THAT GO ON AROUND YOU, IT'S NOT EASY... SOMETIMES IT MAKES YOU JUST WANT TO QUIT. 4. In the last 7 days, have I received recognition/praise for doing good work? RECOGNITION/PRAISE WHAT'S THAT? THE WORK IS NEVER GOOD ENOUGH NEVER SATISFIED. Does my supervisor, or someone at work, seem to care about me as a person? MY SUPERVISOR CERTAINLY DOES NOT CARE ABOUT ME AS A PERSON BUT I DO HAVE CO-WORKERS THAT SINCERELY CARE. 6. Is there someone at work who encourages my development? SUPERVISOR, NO, CO-WORKERS, YES EMPLOYEES TRY TO HELP ONE ANOTHER GET THROUGH THE DAY. 7. At work, do my opinions/suggestions seem to count? TO ME THEY COUNT, BUT NOT TO THE BOSS!! 8. Am I treated fairly/equitably at work on a routine basis? DO YOU CONSIDER "IN YOUR FACE" KIND OF THINGS FROM YOUR SUPERVISOR FAIR? 9. Does the mission/purpose of my company make me feel my job is important? WHAT MISSION WE HAVE A MISSION? ALL I KNOW IS I COME TO WORK AND TRY TO DO MY JOB WITHOUT ANY HASSLES. 10. Are my co-workers committed to doing quality work? YES, MOST EMPLOYEES CARE ABOUT THE PARISH AND TAKE PRIDE IN THEIR WORK. 11. Do I have a best friend at work? I HAVE FRIENDS, NOT A BEST FRIEND. 12. In the last 6 months, has someone at work talked to me about my progress? THE ONLY RESPONSE YOU EVER GET IS THAT IT'S NEVER ENOUGH WORK DONE IN A SHORT ENOUGH PERIOD OF TIME AND WHEN YOU DO COMPLETE THE TASK, IT'S NEVER GOOD ENOUGH, NEVER SATISFIED. 13. This last year, have I had opportunities at work to learn and grow? YES,
FROM WATCHING HOW MY SUPERVISOR ACTS, I'VE LEARNED HOW NOT TO BE IF EVER I BECOME A SUPERVISOR."
"1.
Communication is worse in this administration than it's ever been. Chain of Command, HA! He doesn't have a clue of what that means or how it is supposed to work. The right hand doesn't know what the left hand is doing. 2. It's very sad when the secretary has more say so than the boss and makes decisions about things she knows nothing about. Some gets things and some don't. 3. PO's RIDICULOUS! ! ! Especially when you have to wait a day or 2 to get them. People wait and nothing happens. 4. MORAL is Shot - People are tired getting pressured. We start 15 jobs and complete none, and making a decision or even a suggestion about something is out of the question, there is only one brain in the parish and it is not mine. 5. Computers were supposed to improve things, doesn't seem to be working! ! Worked a lot better before"
"There is a major lack of communication throughout the parish government. Decisions are made, and employees find out far too late; more often than not, the employees most affected are never included in the discussion. Information is horded by the different departments to the point that important information that SHOULD be shared, never gets dispersed to employees. Salaries are another major complaint of mine. The duties and responsibilities of employees do not match the pay scale. Increases were talked about, but never given. Select employees received "promotions" that were accompanied by pay increases with, to the best of my knowledge, no increase in duties. I see many people that go far beyond their prescribed duties that have gotten nothing. It is very difficult to work in a job where you are not happy."
"My supervisor did not pass along an important memo to me regarding the changes in payroll. Don't know what can be done to insure that all memos reach all affected employees?"
"We have a communication problem in finance. We also have lots of attitude. Each person in this department has their own set of rules. You never get a thanks or good job. This department is very hard to work in. The morale is not a very pleasant one."
"It would be beneficial for LDPW to take suggestions from employees who have done a specific job for years instead of doing something what they think is right when they don't have the knowledge or the understanding of a job."
"Supervisors need to value workers more, and they need to listen to the workers' opinions on jobs and other ideas about doing jobs, not just to do a job the way they want it all the time. The bosses have developed a my way or no way attitude and I think it is a sorry situation. A worker has to work twice as hard because a supervisor wants it his way."
Do you need any other reason not to return Charlotte Randolph to office?